Open Role: Client Relationship Officers

Company Name: Bemerc Consults Ltd – Franchise Dale Carnegie Training Kenya.

Number of Positions: 6 (Kindly indicate your preferred sector name and code when applying)

About Us:

At Bemerc Consults Ltd, Franchise ID 404110 – Dale Carnegie Training Kenya, we pride ourselves on being a dynamic and innovative force in the field of Business management, consultancy, Training and coaching. We specialize in streamlining the human potential development in the organizations we serve, optimizing Knowledge transfer and retention, and enhancing efficiency for businesses across various industries in Kenya and East Africa. Our dedicated team is committed to delivering top-notch solutions that drive success and growth for our clients, with a local touch and global experiences.

Job Description:

The Client Relationship Officer will play a critical role in identifying, generating new business opportunities, managing client relationships including alumnae clients. This includes proactively generating leads through networking events, on-line channels, and other outbound channels, as well as pursuing referrals and growing existing client revenue.

Key Responsibilities:

Identifying and Generating New Business Opportunities
Client Relationship Management
Alumni Client relationship Management
Sales and Lead Management
Strategy and Performance Reporting
Market Awareness and Competitive Analysis
Marketing and Communication
Any other duties assigned.

Qualifications:

Education: Bachelor's degree in Business, Marketing, or related field.
Experience: Minimum of 2 years of experience in client relations, customer service, or account management.
Communication Skills: Strong verbal and written communication skills with the ability to effectively interact with diverse clients.
Problem-Solving Skills: Proactive approach to problem resolution and an ability to handle multiple tasks simultaneously.
Relationship Building: Proven track record of building and maintaining client relationships.
Tech Savvy: Comfortable using CRM systems, email platforms, and Microsoft Office (Excel, Word, PowerPoint)
Demonstrated experience in developing systems, procedures and internal controls in a busy organization that spans across multiple African jurisdictions;
Personal qualities of integrity and credibility;

Why Join Us:

Opportunity to work with a dynamic team of professionals passionate about driving operational excellence.
Exposure to global best practice with working with the Dale Carnegie franchise network
Exciting projects and challenges that will allow you to expand your skills and knowledge.
Competitive salary and benefits package and flexible working hours.
Career growth and development opportunities within a rapidly growing company.
A positive and supportive work environment where your contributions are valued and recognized.

How to Apply:

If you are ready to take on this exciting opportunity and make a meaningful impact, please apply using this link.

https://forms.office.com/r/VFWpHCb5ak